
State Farm® Insurance Agent Webb Donald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rodney Gravley
March 7, 2025
"State Farm insurance has been in my family for years. I appreciate Webb & his staff . They are their if you need them."
"Thanks Rodney! We appreciate your business and the 5-star review!! "
Robert Abbott
March 4, 2025
"Webb Donald and his staff Brooke, and Michelle are the BEST, they are so friendly and courteous they treat you just like family. I would recommend Webb and his agency to anyone looking for help with there insurance needs ."
"Thank you so much, Bobby for the 5-star review! We really appreciate you trusting us with your insurance needs. "
Karen Hawks
March 3, 2025
"Webb and his staff are amazing, very knowledgeable, and always willing to go above and beyond...they make me glad that I'm a long time customer --norman h."
"Thank you so much Mr. Hawks! We really appreciate your business and the kind review! "
Kathy Crockette
February 5, 2025
"State Farm has always been available when I've called about anything needed. My agent has made sure questions were answered and my policies are accurate. I've been with this office a long time and will continue my further needs with them"
"Thanks Kathy! We really appreciate the 5 star review!!!!"
Vivian Lea Solek
January 13, 2025
"Webb and his team have gone above and beyond as they helped me with a death claim for my father and my mother's LTC insurance! I wish I lived in Virginia, because he would get ALL my insurance business!"
"Thank you, Vivian Lea for the kind review! We wish you lived in Virginia as well!! :)"
Tom Kulis
October 21, 2024
"Contcted Webb Donald on A Tuesday morning he visited the propert the same day and claim was paid on Thursday. Very professional and customer oriented. Highly recommend Webb for all your insurance needs."
"Thanks Tom! I really appreciate you and your family's business. "
Janis Carter
September 9, 2024
"I have had State farm car coverage for 58 years. They have always been supportive of my policy. I also have life insurance and medical insurance with them. They have been there 24/7. I could not have chosen a better agent"
"Thank you, Janis, for the 5-star review! We really appreciate it and your business. :)"
Nouri Sido
July 20, 2024
"Unfortunately, customer service is negligent, it has now been 27 days since the establishment of the contract online and so far I have not received the insurance contracts for my three nights, I am now forced to cancel the insurance, which may have been fictitious or negligent, despite my correspondence with them, negligence, severe negligence"
"Nouri- We have responded to every email you have sent us. Your policies (along with insurance cards) were mailed out from our corporate office on 7/11/24. I'm not sure why you have not received them. We have asked that they get sent out to you again. We have also emailed you the insurance cards for your three vehicles. If you were to be pulled over by police or in an accident, those cards would work. I apologize for the delay in the paperwork getting to you but sometimes the efficiency of the postal service is out of our control. "
Lisa Smith
February 26, 2024
"They are great always on top of things and explain everything thoroughly"
"Thank you for the awesome review, Lisa! We really appreciate it and your business. Let us know if you ever need anything else!"
rolandcmiv
February 8, 2024
"By far the very best insurance provider in the area! Webb Donald is a superb and knowledgeable agent. He and his helpful staff will be able to provide you with the very best service to meet all your needs. Highly recommended!"
"Roland, thank you for the five-star review! We appreciate your business. Please let us know if there is anything else that we can do to assist you!"
william fintel
February 8, 2024
"Small town service with world class sophistication and connections. I get same day attention and solutions every time I need help."
"Thank you, Dr. Fintel! We truly appreciate your business! "
Beth Horton
January 11, 2024
"Brooke, Michelle, and Webb have been nothing short of amazing helping me and my husband navigate the ins and outs after my mishaps! They go above and beyond! The best of the best! Thank you!"
"Beth, thank you so much for taking the time to share your positive experience with our office. We truly appreciate your business and trust you've put in us. We are always here for you.... No matter the mishap. :) "
Ralph Kelly
December 3, 2023
"TIME TO COME HOME! After 20+ years of purchasing insurance long distance..a different customer rep each time it was important to me and time to deal with an insurance agent on a more personal basis, an agent I can look in the eye and gather a shake of the hand..I found Webb Donald and his STATE FARM AGENCY were very personable, had a relaxed atmosphere very knowledgeable and offered a wide range of insurance products suited to my changing insurance needs. I have every confidence if you are in the market for a variety of insurances, Webb Donald and his STATE FARM INSURANCE agency will more than meet you insurance needs and far exceed your expectations. Thank you Webb Donald, it feels good to have found a home! RDK"
"Wow! Thank you, Ralph, on the wonderful review! We are thrilled to have you as a customer! "
Walter McGrady
November 21, 2023
"I have always been helped in a very kind and professional manner. Whatever the need is it has been taken care of quick and pleasant manner. Have been with them for at least 30 years."
"Thank you, Mr. McGrady! We really appreciate the awesome review and we are truly appreciative of your loyalty to State Farm and our office!"
Tracie Ray
October 17, 2023
"Webb has been my agent for MANY years. When life happens, Webb makes you feel like you are his only client. Everyone in his office treats you that way. It is a very personal experience. The level of customer service is beyond compare. Webb will be my agent for many more years!"
"Thank you so much for the kind words, Tracie! We appreciate that you chose us for your insurance needs. Please let us know if you need anything at all!"
Austin Malott
October 1, 2023
"Excellent customer service Webb is a great supporter of our community and goes the extra mile for all of his clients."
"Thanks Austin for the amazing review! We truly appreciate it. "
David Jones
August 7, 2023
"They have always been very helpful and knowledgeable about their insurance."
"Thank you, David! Your positive review means a lot to us! Please let us know if we can help you in the future. "
.
May 9, 2023
"Lazy. Lazy."
Lady Hunter
March 29, 2023
"Very pleasant and professional at times. Looking out your best interest for family and rates The Hunters"
Don Jone
March 29, 2023
"Appreciate the service Webb Donald provides for myself and my Family! Michelle office manager always looks out for us! State Farm 40 years plus!"
Christy Bracken
March 29, 2023
"Great customer service!"
Christi Eads
March 29, 2023
"We've had a really positive experience with Webb's office. We came to State Farm after over 10 years with our previous insurance provider because they offered better rates. What we didn't expect was the level of personal customer service they also offer. We had a very minor incident with a deer and filed everything online because it was so convenient. Before the end of the day, Webb had personally called to check on us and make sure everything was being handled as expected with the online process. We've had some policy changes and the office staff has handled them seamlessly. I would recommend Webb and his team all day!"
Blue Ridge Fudge Lady
March 28, 2023
"Webb Donald’s State Farm office is hands down - The BEST. When I first started my small business navigating insurance was difficult. The first agency I used was slow and you had to physically go in for everything! I switched to Webb Donald after the first year and it has been amazing! I can do everything online with them. It’s so convenient! When I call they are super fast and always respond right away. Small business ownership is chaos most of the time so it’s so nice to have people in your corner that get the chaos and help support you through everything! Brooke is amazing in the office. She is so quick and responsive 100% of the time! After realizing how amazing this office is I’ve switched all of my insurance needs to them. They’re constantly helping by looking for discounts etc. You should call them, switch now! You won’t regret it!"
carter ingram
March 22, 2023
"Web Donald has been a phenomenon insurance salesman. He has always taken great care of any issues that I have had he’s good at what he does."
Kathleen Carter
January 27, 2023
"Webb has made sure that we have the best coverage and meets all our needs . His staff is efficient and professional. We definitely recommend his services."